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14
May

Workplace Email Etiquette

Written by Administrator on 14 May 2013.

Email etiquette is often a commonly overlooked part of the business and professional world. When writing to someone at a professional level the following guidelines and rules should be taken into account.

Guidelines and Rules of Email Etiquette

  • Use a descriptive subject line, avoid leaving it blank or putting an irrelevant or general subject.
  •  Address the recipient by name to add a personal touch to your letter.
  •  DO NOT USE ALL CAPS!
  •  Avoid over using punctuation marks!!!!!!!!!!!!
  •  Avoid using abbreviations, such as IMHO (in my humble opinion) or TTYL (talk to you later), not everyone is familiar with them.
  •  Skip a line when starting a new paragraph.
  •  Avoid using HTML in your e-mails.
  •  If you are sending an attachment, make note of it and describe what the attachment is for in the body.
  •  Keep your emails as concise as possible without leaving out any important information.
  •  Keep usage of quoted text to a minimum.
  •  Always leave a signature line, don't assume the person already knows who you are.
  •  Do not keep on sending the same message to the same person over and over again.
  •  Use spell check and proof read and revise your letter after it's done.
  •  If you are sending out an email to a large private list don't use CC: (carbon copy) use BCC: (blind carbon copy) to protect the addresses of the recipients.
  •  Remember most emails are never completely private. So avoid writing any personal attacks which are unprofessional to begin with.
  •  When reading emails , treat them as if they are private messages (unless you know you are allowed to share it with others).
  •  When you receive a message reply to it as soon as you have time to.

RELATED TOPICS

Keywords: WORKPLACE EMAIL ETIQUETTE, GUIDELINES AND RULES OF EMAIL ETIQUETTE

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